Relocation, Homesearch & Property Management for all busy professionals

Tenants Advice

Tenants face a minefield of potential problems from unscrupulous landlords, dodgy agents and mortgage company repossessions. We aim to take an ethical approach with all of our clients. We keep our application charges as low as possible and everything is transparent with no nasty surprises. We are regulated by the National Approved Letting Scheme (NALS) and are members of the Estate Agents Ombudsman Scheme. We carry client money protection insurance and professional liability insurance.

National Approved Letting Scheme

Web address: www.nalscheme.co.uk
The National Approved Letting Scheme is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.




Safe Agent

Web address: www.safeagents.co.uk
SAFE – Safe Agent Fully Endorsed – is a mark denoting firms that protect landlords and tenants money through client money protection schemes.

There are several schemes in the sector operated by ARLA/NFOPP, the Law Society, NALS and RICS to which agents voluntarily belong. Please either contact Medics On The Move for further details or click on the link above.

Tenants Horror Stories

The Guardian Newspaper recently ran a editorial about standards among letting agents and lack of professionalism. We agree!

http://www.guardian.co.uk/money/blog/2009/mar/17/patrick-collinson-letting-agents

Saving money on utilities

Web address: www.utilitywarehouse.co.uk/movingtosussex.co.uk
We have started suggesting to tenants that they look at utility switching, many will do so anyway (as is their right in law) and it causes us administrative headaches when they leave.
We therefore suggest the Consumer Association’s “Which Guide” winner for service and value for money the Utility Warehouse Discount Club (UWDC). They offer a price promise ensuring they are always cheaper than the main energy suppliers in an area (Southern Energy, British Gas etc) and have a great combined telephone and broadband package that not only saves money but has no minimum contract term* (ideal with tenanted property). They also do low cost mobile packages and the more services you take the more you can save (they claim average savings of over £400 a year for energy and telephony services).

Landlords can benefit too, it’s very easy to switch, the link www.utilitywarehouse.co.uk/movingtosussex.co.uk takes you to a website where you can pick and sign up for the services you need. Don’t take my word for it, French and Saunders were enticed to do a series of marketing videos that are mildly amusing. See http://www.uwdcvideos.co.uk/index.taf?exref=042516&v=1

We do, to be honest, get a fee for introducing people to this club (so can you – ask me how) but it’s so good I’ve signed up myself, my mum, and everybody else I know to it! You won’t find it on the price comparison websites – but as the Telegraph recently pointed out they get paid for leads from the energy suppliers and this club won’t pay them (the Telegraph joined Which in recommending UWDC).

*there are minimum contract terms for blackberries & mobiles handsets. For broadcall / broadband there is a £50 cancellation fee if cancelled within 12 months.


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